{"id":660,"date":"2026-09-23T02:16:42","date_gmt":"2026-09-22T17:16:42","guid":{"rendered":"https:\/\/jim-jin.com\/?p=660"},"modified":"2026-10-08T09:10:02","modified_gmt":"2026-10-08T00:10:02","slug":"csv%e3%81%8c%e6%96%87%e5%ad%97%e5%8c%96%e3%81%91%e3%81%99%e3%82%8b%e5%8e%9f%e5%9b%a0%ef%bd%9cutf-8%e3%83%bbshift_jis%e3%83%bbbom%e3%81%ae%e9%81%95%e3%81%84","status":"publish","type":"post","link":"https:\/\/jim-jin.com\/en\/posts\/660","title":{"rendered":"Why CSV Text Becomes Garbled | UTF-8, Shift_JIS and BOM"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Have you opened a downloaded CSV in Excel only to find that Japanese text becomes unreadable? It may display correctly in another application but become garbled in Excel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A common cause of garbled CSV text is <strong>a mismatch between the encoding used to save the file and the encoding used to read it.<\/strong> Even if the display is garbled, the original file is not necessarily damaged.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This article explains UTF-8, Shift_JIS and BOM, terms often encountered with CSV files, and how to check settings to prevent garbled text.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Garbled CSV text comes from mismatched decoding rules<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Computers do not save Japanese characters directly as visible letters. They encode them as sequences of numbers and decode them when opening files. These rules are called character encodings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, reading a UTF-8 CSV as Shift_JIS may produce different characters or symbols.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Encoding when saved<\/th><th>Encoding when read<\/th><th>Expected display<\/th><\/tr><\/thead><tbody><tr><td>UTF-8<\/td><td>UTF-8<\/td><td>Displays correctly<\/td><\/tr><tr><td>Shift_JIS<\/td><td>Shift_JIS<\/td><td>Displays correctly<\/td><\/tr><tr><td>UTF-8<\/td><td>Shift_JIS<\/td><td>Japanese and other text may become garbled<\/td><\/tr><tr><td>Shift_JIS<\/td><td>UTF-8<\/td><td>Japanese and other text may become garbled<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Letters and numbers may remain readable while Japanese text is garbled. UTF-8 and Shift_JIS share representations for ordinary ASCII letters and digits but differ for Japanese text.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, <strong>the .csv extension does not identify a single encoding.<\/strong> CSV encoding depends on the application and save settings used to create it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How do UTF-8, Shift_JIS and BOM differ?<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/jim-jin.com\/en\/wp-content\/uploads\/english-art-20261008\/diagram-660-1.svg\" alt=\"UTF-8, Shift_JIS and BOM\" width=\"1200\" height=\"675\" loading=\"lazy\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">UTF-8 and Shift_JIS are character encodings, while a BOM is a marker at the beginning of a file.<\/p>\n\n\n\n<div class=\"swell-block-button -size-l is-style-btn_normal\"><a href=\"https:\/\/jim-jin.com\/en\/csv-repair\" class=\"swell-block-button__link\"><span>JIM-JIN CSV Encoding Repair (Free)<\/span><\/a><\/div>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Term<\/th><th>Role<\/th><th>What it means for CSV files<\/th><\/tr><\/thead><tbody><tr><td>UTF-8<\/td><td>An encoding covering many languages, including Japanese<\/td><td>Used to exchange data with web services and other systems<\/td><\/tr><tr><td>Shift_JIS<\/td><td>An encoding mainly for Japanese text<\/td><td>May be required by existing business systems<\/td><\/tr><tr><td>BOM<\/td><td>A marker identifying an encoding or related information<\/td><td>Can help Excel recognize UTF-8 CSV files<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">UTF-8 files can have a BOM or no BOM. Both are UTF-8 and support the same range of characters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UTF-8: an encoding for Japanese and many other languages<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UTF-8 is one way to store Unicode characters in files. It supports Japanese, English, Chinese and many other languages.<a href=\"https:\/\/www.unicode.org\/faq\/utf_bom.html\">Official Unicode FAQ<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Saving as UTF-8 does not guarantee correct display in every application. The reader must also decode the file as UTF-8.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a CSV provider states that the output is UTF-8, normally choose UTF-8 when importing it too.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Shift_JIS: common in Japanese business data<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shift_JIS has long been used for Japanese data and may still be specified for imports into business systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note that Shift_JIS shown in Windows settings may refer to CP932, which has an extended character repertoire. Microsoft also describes code page 932 as a form of Shift_JIS.<a href=\"https:\/\/learn.microsoft.com\/en-us\/globalization\/encoding\/code-pages\">Microsoft&#8217;s code page documentation<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a converter offers both Shift_JIS and Windows-31J\/CP932, check the destination&#8217;s requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not every character supported by UTF-8 can be saved in Shift_JIS. Emoji or some kanji may cause conversion to stop or unsupported characters to be replaced.<\/p>\n\n\n\n<div class=\"swell-block-button -size-l is-style-btn_normal\"><a href=\"https:\/\/jim-jin.com\/en\/csv-repair\" class=\"swell-block-button__link\"><span>JIM-JIN CSV Encoding Repair (Free)<\/span><\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>BOM: a marker identifying UTF-8<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BOM stands for Byte Order Mark. At the start of a UTF-8 file, it can signal that encoding to the reader. It is normally not displayed on screen.<a href=\"https:\/\/www.unicode.org\/faq\/utf_bom.html#BOM\">Unicode&#8217;s explanation of BOM<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Microsoft explains that UTF-8 CSV files saved with a BOM can be opened normally in Excel. UTF-8 files without a BOM can also be opened using Excel&#8217;s data import features.<a href=\"https:\/\/support.microsoft.com\/ja-jp\/excel\/opening-csv-utf-8-files-correctly-in-excel\">Microsoft&#8217;s official CSV import guidance<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, some systems do not expect a BOM.<strong>Making a file easy to open in Excel and making it suitable for a destination system are separate considerations.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simply adding a UTF-8 BOM to a Shift_JIS file does not convert it to UTF-8.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why can CSV text become garbled in Excel?<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/jim-jin.com\/en\/wp-content\/uploads\/english-art-20261008\/diagram-660-2.svg\" alt=\"Why CSV text looks garbled\" width=\"1200\" height=\"675\" loading=\"lazy\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Double-clicking a CSV skips the step of reviewing or specifying its encoding. Garbling occurs if Excel&#8217;s chosen interpretation does not match the file&#8217;s encoding.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Behavior depends on Excel version, operating system and file contents. Rather than assuming Excel cannot read UTF-8 or all CSV files should use Shift_JIS, check import settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pay particular attention in these situations.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You opened a CSV downloaded from a web service directly.<\/li>\n\n\n\n<li>The file displays correctly on another computer.<\/li>\n\n\n\n<li>Letters and numbers are readable, but Japanese text is not.<\/li>\n\n\n\n<li>Data is correct in the original system but becomes garbled when imported into Excel.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Keep the original and try reading it again with the encoding specified.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If text is garbled, keep the original and reopen it<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Saving over a file while its text is garbled may save incorrectly decoded characters and make recovery difficult. Copy the original CSV first and work on a checking copy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Excel for Windows, you can specify the encoding using the following general steps. Menu names may differ by version.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open a blank workbook in Excel.<\/li>\n\n\n\n<li>On the Data tab, choose From Text\/CSV.<\/li>\n\n\n\n<li>Select the CSV to import.<\/li>\n\n\n\n<li>Check the encoding setting.<\/li>\n\n\n\n<li>Check Japanese text and column boundaries in the preview, then load the data.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">For UTF-8, consider 65001: Unicode (UTF-8). For Japanese Windows CSV files, consider 932: Japanese (Shift-JIS). Check the provider&#8217;s description and choose a setting that displays correctly in the preview.<a href=\"https:\/\/www.mof.go.jp\/faq\/statistics\/12ua.htm\">Japan&#8217;s Ministry of Finance CSV import guidance<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If columns such as postal codes or product codes need leading zeros, also pay attention to import data types.<strong>Garbled text and disappearing leading zeros are separate problems,<\/strong> so matching the encoding alone does not prevent both.<\/p>\n\n\n\n<div class=\"swell-block-button -size-l is-style-btn_normal\"><a href=\"https:\/\/jim-jin.com\/en\/csv-repair\" class=\"swell-block-button__link\"><span>JIM-JIN CSV Encoding Repair (Free)<\/span><\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Choose save settings according to the CSV&#8217;s purpose<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/jim-jin.com\/en\/wp-content\/uploads\/english-art-20261008\/diagram-660-3.svg\" alt=\"Choose encoding for the destination\" width=\"1200\" height=\"675\" loading=\"lazy\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Choose encoding and BOM settings based on who will use the file next and in which application.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>CSV purpose<\/th><th>Selection guideline<\/th><\/tr><\/thead><tbody><tr><td>Let recipients open and check it directly in Excel<\/td><td>Consider UTF-8 with BOM<\/td><\/tr><tr><td>Import into a system requiring UTF-8 without BOM<\/td><td>Save without BOM as specified<\/td><\/tr><tr><td>Import into a system requiring Shift_JIS<\/td><td>Follow the import specification, including any CP932 distinction<\/td><\/tr><tr><td>Include languages other than Japanese or emoji<\/td><td>Choose UTF-8 if the destination supports it<\/td><\/tr><tr><td>The recipient&#8217;s requirements are unclear<\/td><td>Check the manual or responsible person first<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">When changing an encoding, <strong>read the file correctly using its original encoding, then save using the destination encoding.<\/strong> The sequence matters. Saving a garbled display as UTF-8 does not necessarily restore the original Japanese text.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>When changing the encoding does not fix it<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If reopening with the correct encoding does not help, the original data may already have been altered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if unsupported characters were replaced with question marks during conversion and saved, the resulting file alone may not reveal the originals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, not every display issue is an encoding problem.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Symptom<\/th><th>What to check<\/th><\/tr><\/thead><tbody><tr><td>All Japanese text becomes unreadable<\/td><td>The import encoding<\/td><\/tr><tr><td>Only some characters become question marks or similar replacements<\/td><td>Whether previous conversion or saving lost those characters<\/td><\/tr><tr><td>Characters appear as boxes<\/td><td>Whether the selected font supports them<\/td><\/tr><tr><td>All data appears in one column<\/td><td>Delimiter settings, such as comma or tab<\/td><\/tr><tr><td>Product codes lose leading zeros<\/td><td>Excel&#8217;s automatic numeric conversion<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Before repeatedly trying repairs, consider downloading the CSV again from the provider or returning to an unedited original.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>When repairing or converting CSV files<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">JIM-JIN&#8217;s CSV Encoding Repair can help inspect garbled CSV files. For changing encodings to meet submission requirements, use the TXT and CSV Encoding Converter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In either case, first retain the unedited original and check headings, Japanese text, names and symbols afterward. Encoding detection or conversion cannot guarantee recovery of characters already lost.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a CSV looks garbled, before overwriting it, check: <strong>Which encoding was used to save this file, and which encoding am I using to open it?<\/strong> Understanding UTF-8, Shift_JIS and BOM helps you identify the cause.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"swell-block-button -size-l is-style-btn_normal\"><a href=\"https:\/\/jim-jin.com\/en\/csv-repair\" class=\"swell-block-button__link\"><span>JIM-JIN CSV Encoding Repair (Free)<\/span><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Have you opened a downloaded CSV in Excel only to find that Japanese text becomes unreadable? It may display correctly in another application but become garbled in Excel. A common cause of garbled CSV text is a mismatch between the encoding used to save the file and the encoding used to read it. Even if [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":924,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"swell_btn_cv_data":"","footnotes":""},"categories":[19],"tags":[],"class_list":["post-660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-csv-excel"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Have you opened a downloaded CSV in Excel only to find that Japanese text becomes unreadable? It may display correctly in another application but become garbled in Excel. A common cause of garbled CSV text is a mismatch between the encoding used to save the file and the encoding used to read it. 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